Support
Help, contact and information about the Project Prime app.
Contact
If you have questions, problems or feedback about the app, you can contact us by email.
Dennis Vollmer
pt@dennis-vollmer.de
Response time
We aim to respond to support requests within 2 to 3 business days.
Report a bug
If you notice a bug, please send us the following information if possible:
- Device, for example iPhone 15 or Samsung Galaxy
- Operating system version, for example iOS 18 or Android 15
- App version
- Short description of the problem
- If possible: a screenshot or a short step-by-step description
Delete account
You can delete your user account directly within the app. This deletes personal app data, unless legal retention obligations or legitimate reasons prevent this.
If you need help with account deletion, please contact us by email.
Feedback and suggestions
Feature requests and improvement suggestions are always welcome. Project Prime is actively being developed further.